FAQs

Solar Start
[●] Product Services

Find the answers to all commonly asked questions

At Solar Start, we believe that going solar should be simple, affordable, and customised to your needs. That’s why we offer tailored solar and battery solutions designed to maximise your energy savings—all with zero upfront costs!

Can you provide references or a portfolio of your past work?

Yes, we can provide references and a portfolio of our past work upon request.

The cost of a project is determined by several factors including the size and complexity of the project, materials used, and labor costs. We provide a detailed estimate before any work begins.

Yes, we are licensed and insured and have received several certifications and accreditations.

A 10kW solar battery stores excess energy generated by your solar panels during the day, allowing you to use that stored power during peak evening hours when electricity rates are higher. This reduces your reliance on the grid and cuts down your power bills. It also helps you avoid feed-in tariff losses by using your own solar energy instead of sending it back to the grid for minimal returns. Over time, this smart energy use can lead to significant savings on your electricity costs.

Can you provide references or a portfolio of your past work?

Yes, we can provide references and a portfolio of our past work upon request.

The cost of a project is determined by several factors including the size and complexity of the project, materials used, and labor costs. We provide a detailed estimate before any work begins.

Yes, we are licensed and insured and have received several certifications and accreditations.

How much can I save with solar panel installation in Brisbane, Gold Coast, or Byron Bay?

With a professionally installed solar panel system, you can reduce your power bills by up to 70%. Savings vary depending on your location, usage, and whether you pair it with a battery system.

At Solar Start, we offer high-efficiency, weather-resistant panels from trusted brands like Canadian Solar. Our systems are designed for maximum output, long-term reliability, and sleek aesthetics—all with $0 upfront payment plans.

Yes, solar panels still generate energy during cloudy days—though at reduced efficiency. Our panels use advanced photovoltaic technology that performs well in varying weather conditions across Brisbane, Gold Coast, and Byron Bay.

Our solar panels are built to last over 25 years, and they come with manufacturer warranties and our system performance guarantee, ensuring at least 90% of estimated output.

Absolutely! Our solar systems are battery-ready and easily upgradeable. You can add trusted solar battery brands like Tesla Powerwall, Sungrow, or Sigenergy whenever you’re ready.

We provide industry-leading system monitoring, performance guarantees, and proactive support. If your system underperforms, we fix it—and if it produces less than 90% of the estimate, we pay the difference.

What is a Solar Battery Storage System?

A Solar Battery Storage System allows you to store excess energy generated by your solar panels. This stored energy can be used later, especially during the night or during power outages, ensuring that you have a reliable power supply when needed.

Solar batteries capture surplus energy produced by your solar panels during the day. This energy is stored in the battery and used later to power your home. By using the stored energy during peak hours or at night, you can reduce your reliance on the grid.

Investing in Solar Battery Storage allows you to maximize the use of the energy your solar panels produce, reduces electricity costs, and ensures reliable power during outages. It provides energy independence and lowers your reliance on the utility grid.

The energy storage capacity of a solar battery depends on the model. For example, the Tesla Powerwall can store 13.5 kWh of energy, enough to power essential household appliances for a day or provide backup power during a grid outage.

What is a hot water heat pump and how does it work?

A hot water heat pump is an energy-efficient system that heats water by transferring heat from the surrounding air to the water tank. This process uses significantly less electricity compared to traditional electric water heaters, making it a cost-effective and environmentally friendly option.

Switching to a hot water heat pump can reduce your water heating energy consumption by up to 70%, leading to substantial savings on your electricity bills over time.

Yes, hot water heat pumps are designed to operate efficiently in various climates. However, in colder regions, it’s essential to ensure proper installation and insulation to maintain optimal performance. ​

Regular maintenance includes cleaning or replacing air filters and checking for any system issues. It’s recommended to have a professional inspection annually to ensure the system operates efficiently.

Hot water heat pumps typically have a lifespan of 10 to 15 years, comparable to conventional water heaters. Proper maintenance can help extend the system’s longevity.

Hot water heat pumps do produce some noise due to the compressor and fan. However, modern models are designed to operate quietly, and when installed in appropriate locations like basements or utility rooms, the noise is typically unobtrusive. ​

What are off-grid solar panels?

Off-grid solar panels are solar systems designed to generate electricity without being connected to the main power grid. They store excess energy in batteries for use when sunlight is unavailable, making them ideal for remote areas or locations that don’t have reliable access to the grid.

When choosing an off-grid solar panel system, consider factors such as panel efficiency, the total energy demand of your property, the local climate, and warranty support. Panels like Jinko Solar’s Tiger Neo and SunPower Maxeon are known for high efficiency, while brands like Tindo offer Australian-made durability.

Most off-grid solar panel systems come with warranties ranging from 10 to 25 years. For instance, SunPower offers a 25-year warranty, while Jinko Solar provides up to a 30-year linear power warranty, ensuring long-term reliability of the system.

Off-grid solar panels can last for 25 to 30 years, depending on the brand and environmental conditions. High-quality panels like the REC Alpha Pure and Tindo Solar are built to withstand harsh Australian climates, making them reliable over time.

SunPower Maxeon panels are known for their exceptional efficiency (up to 22.8%) and durability. These panels perform well in compact spaces and come with one of the industry’s best warranties, making them ideal for off-grid solar applications in Australia.

The energy output depends on factors such as panel efficiency, the size of the system, and location. For example, high-efficiency panels like the Jinko Solar Tiger Neo (475W) or the Trina Solar Vertex S+ can generate significant power even in areas with limited sunlight.

How much can my business save with commercial solar panels?

Savings depend on your energy usage, system size, and location. On average, businesses can save up to 60–80% on their electricity bills annually by switching to commercial solar systems.

Yes, solar is scalable and can be customised for offices, warehouses, retail outlets, factories, farms, and more. Our commercial solar experts will assess your energy needs and provide the best solution for your operations.

The installation timeline typically ranges from 2 to 6 weeks, depending on the size and complexity of the project. We ensure minimal disruption to your business during the installation process.

Yes! We provide commercial solar installation across Brisbane, Gold Coast, Byron Bay and other parts of South East Queensland. Contact us for a site assessment in your area.

Our commercial solar systems come with performance warranties up to 25 years, product warranties, and workmanship guarantees—ensuring long-term reliability and peace of mind.

Yes, eligible businesses in Queensland can benefit from various solar rebates, STCs (Small-scale Technology Certificates), and potential tax benefits. Our team will guide you through available incentives during your consultation.